Fast Facts
Name:
Asheron's Call
Acronym:
AC
Developer:
Turbine
Publisher:
Turbine
Release Date:
11/02/1999
Country:
USA
Genre:
RPG
ESRB Rating:
Teen

Dev Chat Log 12-18-2003

WarCry (Ophelea)Thanks for being patient folks, we're just waiting for Jessica....since she'll be answering the questions *grins*
Turbine (JessicaM)BAK
WarCry (Ophelea)Welcome back :)
Turbine (JessicaM)Hey, I still have 2 minutes, quit busting my chops, :D
WarCry (Ramen)guess who's back? na na na
WarCry (Ophelea)Ok, let me at least welcome everyone.
WarCry (Ophelea)First off, thank you to our chat about the purchase of the AC Franchise by Turbine from Microsoft - something we're all thrilled about.
WarCry (Ophelea)Let me also warn you that I typo something terribly :P
WarCry (Ophelea)Tonight, WarCry (Ramen) and myself will ask a series of questions sent in by players of Jessica.
WarCry (Ophelea)Mine will be very ACDM related, Ramen's AC2, but some will overlap a little.
WarCry (Ramen)aye!
Turbine (JessicaM)One thing before we start...
WarCry (Ophelea)Jessica, all we ask of you is that you say done, when you're done so we know to go on. And ready when you're ready.
Turbine (JessicaM)I'm going to mostly ignore private sends
Turbine (JessicaM)likew the several now flashing at me, :D
Turbine (JessicaM)It is the only way to get out of here beforre the heat death of the universe, :D
Turbine (JessicaM)done
WarCry (Ophelea)Ok, we'll get started! I'll start off....
WarCry (Ophelea)The basics: Will subscription fees change?
Turbine (JessicaM)OK, tough question....
Turbine (JessicaM)All I can say is right now, is that we're looking at the issue...
Turbine (JessicaM)right now, we're the only major MMP still at $10 a month....
Turbine (JessicaM)if it makes sense, we'll stay there.
Turbine (JessicaM)If it makes sense to raise the price, we'll consider doing that.
Turbine (JessicaM)Either way, we'll give you plenty of head's up warning.
Turbine (JessicaM)Fair enugh?
Turbine (JessicaM)done
WarCry (Ophelea)Ok, Ramen, you're up!
WarCry (Ramen)alright, next issue!
WarCry (Ramen)Micajah asks, "What caused the purchase [of the AC franchise] to come about?"
Turbine (JessicaM)Interesting question....
Turbine (JessicaM)About a year ago, our CEO, Jeff Anderson, broached the subject with Microsoft...
Turbine (JessicaM)and the talks went on and eventually, here we are. We did it because of several reasons:
Turbine (JessicaM)1) We love the franchise.
Turbine (JessicaM)And by franchise, we mean the game and the players who amke it come alive.
Turbine (JessicaM)2) We tho9ught it made sense for us to bring it home.
Turbine (JessicaM)It isn't that MS wanted to let it go...
Turbine (JessicaM)It is just that, after much discussion, they agreed...
Turbine (JessicaM)that we cared as much as they did and it made sense have it with the creators.
Turbine (JessicaM)done
WarCry (Ramen)thank you
WarCry (Ophelea)Yes, thank you.
WarCry (Ophelea)Ok, next
WarCry (Ophelea)Auberon Asks: Will I see any changes/deletions to my characters with the database move? Will there be a character wipe?
Turbine (JessicaM)No, there won't be a character wipe and there won't be any changes/deletions.
Turbine (JessicaM)done
WarCry (Ophelea)*cheers*
WarCry (Ramen)Kelyn asks, "Will server farm transitions require downtime to move servers, or will they just involve changing names on the contract with a 3rd party?
Turbine (JessicaM)No, wew'll actually be physically moving the servers to a new datacenter...
WarCry (Ophelea)Wow
Turbine (JessicaM)right now, for the US, that is tentatively scheduled for the first week of January...
Turbine (JessicaM)and will result in about 1 day of downtime for AC1 and another day of downtime for AC2
Turbine (JessicaM)The Euro datacenter is scheduled to be moved, tentatively, the 3rd week of January and will have between 12 and 24 hours downtime.
Turbine (JessicaM)Remember, those are tentative dates and subject to change.
Turbine (JessicaM)done
WarCry (Ophelea)Impressive move time. :)
WarCry (Ophelea)Will ACDM update to one of the newer Turbine Engines?
Turbine (JessicaM)Ah, the infamous graphics upgrade question!
Turbine (JessicaM)This is going to be soemthing of a long answer, but bear with me...
Turbine (JessicaM)The biggest difference between AC1 and the engine used for AC2 is this:
Turbine (JessicaM)The graohics are MUCH prettier...
Turbine (JessicaM)and they take four times as long to create, on average.
Turbine (JessicaM)For example, Scenario can create a full suite of armor for AC1 in about 1 day, give or take...
Turbine (JessicaM)and it takes 5 days, minimum, to make that same suite in AC2.
WarCry (Ophelea)Ouch.
Turbine (JessicaM)So, the eye candy is better, but you end up having less to put in the game on a monthly basis...
Turbine (JessicaM)and by the way, I meant to use suite instead of suit for armor, :D
Turbine (JessicaM)So, the question becomes, what do you want more, AC2-like graphics and 1/5 the monthly content, or...
Turbine (JessicaM)somewhat better graohics with about the same amount of content you get now?
Turbine (JessicaM)We can roughly double the resolution in the AC1 engine much faster than we can insert...
Turbine (JessicaM)a whole new engine, get better graohics and not lose the ability to add content at the rate we can now.
Turbine (JessicaM)I think that is a better solution.
Turbine (JessicaM)and my spelling is atrocious tonight, apologies.
Turbine (JessicaM)Anyway, that's what I intend to do with the graphic upgrade.
Turbine (JessicaM)done
WarCry (Ramen)Next up, Platinumstorm would like to know if Turbine will now also be in charge of advertising for the AC franchise.
Turbine (JessicaM)Oh, sorry, one more thing...
Turbine (JessicaM)one reason for not going with an AC2-style upgrade is that many of the players are still using what, today, could be called lower-end machines....
Turbine (JessicaM)and if we upgrade too far, many loyal players just plain couldn't run the game.
Turbine (JessicaM)Sorry, ok, yes, we will be in charge of advertising after the transition is complete.
Turbine (JessicaM)I assume the next question is, will we?
Turbine (JessicaM)Yes, we intend to get back out there, let people know we are here and grow the player base.
WarCry (Ophelea)Well, if ya bought it....
WarCry (Ramen)ok, since you asked
Turbine (JessicaM)I don't have any details for you yet...
Turbine (JessicaM)when we do, we'll let you know about it.
Turbine (JessicaM)done
WarCry (Ophelea)Ok, following on the heels of the graphics question...
WarCry (Ophelea)Then this mean’s there WILL there be an expansion for AC1? Did the AC player survey affect the decision for an expansion?
Turbine (JessicaM)You bet it did. Proved to us that there was a real need and desire for one, so thank you!
WarCry (Ramen)power to the people!
WarCry (Ophelea)Power to the Players!
Turbine (JessicaM)In the coming weeks, we'll be talking with y'all about some of our plans and tentaitve dates...
WarCry (Ophelea)*grins*
Turbine (JessicaM)for development and ship. But it is too early for that now.
Turbine (JessicaM)done
WarCry (Ramen)Kesrick asks, "I'm wondering what affect this [transition] will have on inactive accounts?"
Turbine (JessicaM)In what way?
WarCry (Ramen)will they remain "reactivatable"?
WarCry (Ophelea)We all know that deleted accounts haven't necessarily been deleted every 6 months
WarCry (Ophelea)will you be clearing that all out?
Turbine (JessicaM)AH, OK, thanks
Turbine (JessicaM)No, we don't intend to clear out inactives, at least for the mid-term (the next 5-6 months)...
Turbine (JessicaM)it is going to take us some time to transition the billing service, so certainly nothing would happen before then...
Turbine (JessicaM)There are still some unanswered questions about w=how to move inactive accounts from MS billing to our billing...
Turbine (JessicaM)once we have those answers, I'll bring 'em to you.
Turbine (JessicaM)In the mid-term, though, don;t expect any change.
Turbine (JessicaM)done
WarCry (Ophelea)Logan asks:: Will Passport or the Zone still be required?
Turbine (JessicaM)For a while, until we have our own billing in place...
Turbine (JessicaM)we're going to be very careful about that transition. Everyone, pretty much, has screwed the billing the first time they have to implement it...
Turbine (JessicaM)and we'd like to avoid that.
Turbine (JessicaM)So, for a number of months, yes, we'll all have to use the Zone and/or Passport. We'll make the transition just as fast as we reasonably
Turbine (JessicaM)can, though.
Turbine (JessicaM)done.
WarCry (Ramen)Elphin would like to know what will become of the ACCMTY boards, being that they are owned by MS?
Turbine (JessicaM)We will phase over to the new Turbine sites pretty quickly.
Turbine (JessicaM)We have to get the AC2 site built, first.
Turbine (JessicaM)So, expect to have us move over in around 60-90 days.
Turbine (JessicaM)However, I want to emphasize...
Turbine (JessicaM)we'll continue to support the fan sites, and increase that support where we can.
Turbine (JessicaM)done.
WarCry (Ophelea)Ok, the question you are all PMing me with:
WarCry (Ophelea)Darth Mord asks: Will ACDM go back on the shelves or at least be available for download?
Turbine (JessicaM)One or both.
Turbine (JessicaM)I have no details for you yet. When I do, I'll get them out to you as fast as I can.
Turbine (JessicaM)And let me reiterate that I am in=gnoring private sends to concentrate on the chat. Sorry.
Turbine (JessicaM)next question?
WarCry (Ramen)hext (and inquiring minds) would like to know if the transition makes possible any options for alternate billing methods.
WarCry (Ophelea)let me add to that?
WarCry (Ramen)you may :)
WarCry (Ophelea)Danicia asks: Will other means of payment (making the game available to the under 18's who don't have credit cards) become available?
WarCry (Ophelea)following the same line....
WarCry (Ophelea)sorry, done with the question, Jess.
Turbine (JessicaM)OK.
Turbine (JessicaM)I'd like to do that, but I haven't even started looking at it yet. It certainly can't happen before we make the billing change-over...
Turbine (JessicaM)so that gives me time to do the research and figure if and how to do it. More on that as and if it happens.
Turbine (JessicaM)Sorry I couldn't be more definitive; it is just too early in the process.
Turbine (JessicaM)done
WarCry (Ramen)Ghent - Now that Turbine will have greater freedom, what do you WANT to do to the franchise?
Turbine (JessicaM)Ah, you wish to kow my plan for World domination(tm)?
WarCry (Ramen)yes, in its nebulous form
WarCry (Ophelea)At least of Dereth and surrounding continents....
Turbine (JessicaM)I am going to do the incredibly smart thing...
Turbine (JessicaM)and continue to let the team decide the creative aspects...
Turbine (JessicaM).... whike I fly air cover and bask in their reflected glory.
Turbine (JessicaM)In other words, I'll set policy and the overall strategic direction...
Turbine (JessicaM)("OK, the policy is to make fun content and, strategically, I want to do that forever.")...
Turbine (JessicaM)and then I'll let the team decide what that content is and how to make it.
Turbine (JessicaM)Was that celar enough?
Turbine (JessicaM)er, clear enough? or was I too fuzzy?
WarCry (Ramen)your word is law, Jess.
WarCry (Ramen)good enough :)
WarCry (Ophelea)yes, for world domination (tm) it is
Turbine (JessicaM)Yeah, that's the theory, :D
Turbine (JessicaM)dine, then
WarCry (Ophelea)Who will provide game support? and Will the volume of admins increase?
Turbine (JessicaM)We'll provide that, tho9ugh there will be a transition period while MS continues to handle it...
Turbine (JessicaM)while we hire at the speed of mad weasels on meth...
WarCry (Ophelea)Nice metaphor!
Turbine (JessicaM)which, by the way, means you should check the Turbine web site for jobs and apply. We need good people.
Turbine (JessicaM)done
WarCry (Ramen)OgII wants to know what we the players/fans of AC can do to help make the game a success?
Turbine (JessicaM) http://www.careerexchange.com/cejobs/templateTurbine.asp
Turbine (JessicaM)OK, let me be a business weasel for a minute here...
Turbine (JessicaM)the number one thing you can do is continue to play.
WarCry (Ramen)oh, heavy burden
Turbine (JessicaM)Number 2, tell all your friends who no longer play that it is time to dust off those CDs and come back.
Turbine (JessicaM)Number three, don't stop giving us your opinion. We need that...
WarCry (Ophelea)I'm thinking #3 won't be a problem...
Turbine (JessicaM)we don't gaurantee to agree with you, but we WILL listen.
Turbine (JessicaM)We do this all for two reasons...
Turbine (JessicaM)because we love the game and because you do, too
Turbine (JessicaM)that isn't just corny marketing fluff talk; why else would we all be here?
WarCry (Ophelea)The mansion on the hill?
Turbine (JessicaM)I certainly didn;t get into this for the money (there ain't none, :D).
Turbine (JessicaM)So, if you want to help us make the game a success, keep playing, keep talking and help us grow the player base. Simple as that.
Turbine (JessicaM)done
WarCry (Ophelea)Ahrok aks: Will the Advocate program be brought back?
Turbine (JessicaM)Sorry, but no...
Turbine (JessicaM)At least, not until there has been a judgment handed down by the courts on the whole volunteer issue.
Turbine (JessicaM)Until then, it is just not possible.
Turbine (JessicaM)done.
WarCry (Ophelea)Kelyn aks: Will this affect the live team size? Quantity of events?
Turbine (JessicaM)Initially, it won't effect either. The team will stay the same size while we hire up customer service, QA, tch support, billing support, netops, etc....
Turbine (JessicaM)after that, and after we've absorbed all the pieces and we're running the whole shebang...
Turbine (JessicaM)then we'll look at how and when and if to kncrease the size of the teams.
Turbine (JessicaM)done.
WarCry (Ophelea) Will the policies on macroing and the use of 3rd party apps change with the move?
Turbine (JessicaM)Tough question...
Turbine (JessicaM)on macroing... the policy on unattended combat macroing will not change, although we'll have some more resources to help enforce that policy...
Turbine (JessicaM)on 3rd party apps...
Turbine (JessicaM)OK, I'll just let it all hang out here...
Turbine (JessicaM)Since there isn't really a way to tell the difference between a packet coming from a Decal or other plug-in, there really isn't a way...
Turbine (JessicaM)to enforce any kind of ban, other than to have people in the game looking for it.
Turbine (JessicaM)with UCMs, this is possible...
Turbine (JessicaM)and for benign plug-ins, who care?
Turbine (JessicaM)But just laying out a policy of "No 3rd party plug-ins!" would be stupid.
WarCry (Trujkin)Pleasee spell out UCMs for the commonperson please jess?
Turbine (JessicaM)It would be mostly uninforceable, people intensive for those parts that you can enforce...
Turbine (JessicaM)and a sure to set up your admins to fail and pretty much piss EVERYONE off.
Turbine (JessicaM)UCM= Unattended Combat Macro...
WarCry (Trujkin)ty. There's a lot of text scrolling past to keep up for some :)
Turbine (JessicaM)So, we'll just try to find a happy medium...
Turbine (JessicaM)maybe that is a 3rd party plug-in program, maybe it is something else...
Turbine (JessicaM)Once we are past the transition, we'll go into this more deeply.
Turbine (JessicaM)Good enough?
WarCry (Ophelea):)
WarCry (Ophelea)Jessica, how much longer are you available this evening?
WarCry (Ophelea)We can keep you hear all night, but...
Turbine (JessicaM)I'll go at least another hour, though I may take 5 minutes soon.
WarCry (Ophelea)Ok, let me ask a fun question
WarCry (Ophelea)Great Bucket God - Will there be new items in the Turbine store? I'd love to see a roleplaying game (D6 System is fast and would work well, plus the system is being revived by new owners), an RTS game, collectables (plush Olthoi!), etc.
Turbine (JessicaM)I've actually asked the team to start coming up with ideas in that respect.
Turbine (JessicaM)So, probably, but I can't give you a definite yes.
Turbine (JessicaM)done
WarCry (Ramen)Can we expect to see any new servers [i.e., new server names] springing up, given that this might attract new players?
Turbine (JessicaM)That's a chicken and egg problem, isn't it?
Turbine (JessicaM)If we start to see a marked rise in subscriptiins, sure, we'd want to put in a new server.
Turbine (JessicaM)But those suckers are expensive...
Turbine (JessicaM)minimum of $100,000 just for the hardware, software, net gear set-up, an that dosn't count the monthly maintain costs and bandwidth costs...
Turbine (JessicaM)and right now, we're spending a lot of money to put the service together, buy the game back from MS, etc...
Turbine (JessicaM)so, if you want to see a new server, you're going to have to convince me that subs are on the rise.
Turbine (JessicaM)like, invite your friends back.
Turbine (JessicaM)OK, that was my marketing weasel moment.
Turbine (JessicaM)done
WarCry (Ophelea) Question: What is the Turbine stance on Account Transfers between players and Ebay sales of items
Turbine (JessicaM)OK, just shoot me right now, OK?
Turbine (JessicaM)The stance is this: We haven't formulated a policy on it yet.
NOTICETurbine (JessicaM) has been shot.
Turbine (JessicaM)We don't want to make a policy in haste and regret it at leisure,.
Turbine (JessicaM)So, you know what? I'm going to just say: I don;t know.
Turbine (JessicaM)When I do know, we'll talk again.
Turbine (JessicaM)done
WarCry (Ophelea)QA: What is Turbine's stance on emulation, now that it is their own decision, and not Microsoft's.
WarCry (Ophelea)sorry....shooting you again
Turbine (JessicaM)Defiine emulatiin more closely, please.
Turbine (JessicaM)I want to be sure we are on the same page.
Turbine (JessicaM)and sorry for the typos, getting tired, :D
WarCry (Ophelea)Turbine (Zyrca), can you define it better, please?
Turbine (Zyrca)Sure
Turbine (Zyrca)Currently the emulators are clients that will run without a server, so it will display what the client knows.
Turbine (JessicaM)OK...
WarCry (Ramen)done, jess?
WarCry (Ophelea)LOL
Turbine (Zyrca)I appologize, I'm getting barraged with corrections
Turbine (JessicaM)Legally, I don't know what our position is, so I'm ging to have to defer on that one.
Turbine (JessicaM)However, I'll get with our new general counsel and get an answer for you.
Turbine (JessicaM)After the first of the year.
Turbine (JessicaM)done.
WarCry (Ophelea)That works. Its a nebulous aread for most of us.
WarCry (Ramen)Yee Wan Sum asks, "What does this purchase enable you to do that you could not do before?"
Turbine (JessicaM)OK, 5 minute break
WarCry (Ophelea)ok
Turbine (JessicaM)We'll answer than one when I come back.
WarCry (Ramen)alright, that one can wait until we reassemble
Turbine (JessicaM)I'm an old lady and can't keep up with you young'uns.
WarCry (cherylp3)- The chat will resume in 5 minutes -
WarCry (Trujkin)IN THE LOBBY ;)
WarCry (Ophelea)Ramen and I can only handle so many PMs and see when a questions ends.
WarCry (Ophelea)(sorry)
WarCry (Trujkin)We broke 400 for a spell there folks. Nice work. Your fervent use of the lobby is exciting. Thank you for your attendance and interest!
WarCry (Ramen)I'm not trained in missile
WarCry (cherylp3) - The Q and A is currently on break and will resume in a few minutes -
WarCry (Trujkin)someone please turn on the loop recording of Girl from Epanema?
Turbine (JessicaM)OK, I'm back
WarCry (Ophelea)Ok, from MANY sources: Will Gear Detection be better enforced?
Turbine (JessicaM)Oops, didn't we have one before that?
WarCry (Ophelea)I think they mean Gear specifically as opposed to all 3rd parties.
Turbine (Zyrca)Just a quick note, I've been corrected on what the emulators are, the current emulator's attempt to emulate the retail server while allowing people with AC clients to connect to them.
WarCry (cherylp3)yes there was a pending question Ophelea
WarCry (Ophelea)I apologize
Turbine (JessicaM)Yee Wan Sum asks, "What does this purchase enable you to do that you could not do before?"
Turbine (JessicaM)The answer is that in subtle ways, some things...
Turbine (JessicaM)a large corproation, like MS, has to do things according to known procedures and always keeping mind the various parts of the corporation...
Turbine (JessicaM)that is not generally bad thing, for a large corporation...
Turbine (JessicaM)as a smaller company, we have the advantage of being a bit more nimble in that respect...
Turbine (JessicaM)meaning we can do some things faster or get answers faster than a large corporation sometimes can.
Turbine (JessicaM)Mainly, it allow us to react quicker at times.
Turbine (JessicaM)That can be a very nice thing.
Turbine (JessicaM)It cuts out one layer of the mix.
Turbine (JessicaM)Did that answer the question?
WarCry (Ophelea)Yes, quite nicely. :)
Turbine (JessicaM)OK, on the Gear question...
Turbine (JessicaM)We're refining that now and, when the work of the transition allows, we'll have better Gear detection.
Turbine (JessicaM)So be expecting it.
Turbine (JessicaM)done
WarCry (cherylp3) - Reminder those entering with Annoying nicknames may be removed from the channel -
WarCry (Ramen)Will you continue on a monthly event update schedule?
Turbine (JessicaM)Yes.
Turbine (JessicaM)done
WarCry (Ophelea)I believe this refers to both ACs: QA Will Vanguard be used in testing the Transistions and implementations to the new mainfraims and such befor retail moves?
Turbine (JessicaM)Since we are physically moving the servers themselves, that won't be possible.
Turbine (JessicaM)And if by JessicaisaMAN, he meant I have a pair of brass ones, he is corect.
Turbine (JessicaM)done
WarCry (Ramen)OgII asks, How long was the purchase from Microsoft in the works?
Turbine (JessicaM)about a year.
Turbine (JessicaM)although it was finally signed this week.
Turbine (JessicaM)dine
Turbine (JessicaM)er, done
Turbine (JessicaM)or dine, if you haven't eten.
Turbine (JessicaM)or eaten, even
WarCry (Ophelea)Will there become a Vanguard-equivalent for ACDM?
Turbine (JessicaM)We are discussing that right now. I think yes, but I don't want to give you a definite answer until the team can bandy it about a bit more.
Turbine (JessicaM)done
WarCry (Trujkin)Ophelea, please explain Vanguard to the general population.
WarCry (Ophelea)Vanguard is the team used to test AC2 patches before they are placed on live servers.
WarCry (Ramen)They are a secret society and they meet in dark underground halls
WarCry (Trujkin)Many here thank you for that.
WarCry (Ophelea)OK, folks, we're starting to get questions about game changes....so let's get 4 more about the ownership change and wrap it up.
WarCry (Ramen)Will we see any old dev's back on the team with these new changes?
Turbine (JessicaM)No offense to the 'old devs,' but I would trade the current team, for both games, for rubies or diamonds.
Turbine (JessicaM)done
Turbine (JessicaM)wouldn't
Turbine (JessicaM)erk [wouldn't]
Turbine (JessicaM)OK, maybe for diamonds.
Turbine (JessicaM)or a Neiman Marcus credit card.
Turbine (JessicaM)But I draw the line there!
WarCry (Ophelea)Will we see Asisan servers come to market?
WarCry (Ophelea)heh
WarCry (Ophelea)umm, Asian
Turbine (JessicaM)I hipe so. Let's just get the transition underway first, then we can worry about that.
Turbine (JessicaM)done
WarCry (Ophelea)Ok, folks, checking with the lobby.....
WarCry (Ophelea)Ok, no more questions related to the transfer of the Franchise are pending.
WarCry (Ophelea)Jessica and attending developers, thakn you so much for this time.
WarCry (Ophelea)We appreciate you listening to us and taking our concerns seriously.
WarCry (Ramen)*offers to trade 9 camels for a choice dev member or two*
WarCry (Ophelea)We wish you VERY WELL on the move.
Turbine (JessicaM)Thanks. We'll do this again.
WarCry (Ramen)and congratulations to all at Turbine!
WarCry (Ophelea)I hope so :)
WarCry (Darkmon)Thank you and Happy Holidays!
Turbine (ibn)Thanks to everyone for coming out tonight. :)
WarCry (Trujkin)to those that missed all or part of the chat, it will be posted to http://ac.WarCry.com momentarily.
Turbine (srand)Thanks!
Turbine (Zyrca)Thank you :)
Username:  
Password: